Pizz'Eli Sainghin-en-Weppes

Ordered three medium pizzas by phone today, but I came to pick up three small ones. No apology whatsoever. Unpleasant staff who made no effort to speak clearly. It's not a proper oven, but a conveyor belt that heats up. Avoid at all costs.

The pizzas are excellent, and the staff is fantastic. I highly recommend them.

First and last order from Pizzeli. I ordered three Margherita pizzas (two with soft crust and one with thin crust), but I received three with soft crust. When I called to report the mistake, they dishonestly insisted everything was fine, even though I've been eating pizza for years and I know perfectly well the difference between a thin and a soft crust. Furthermore, when I arrived to pick up my order, I overheard the staff backstage discussing the pizzas before they even knew it was me, which proves they knew exactly what they had prepared. It really feels like just because you order Margheritas, which cost less in ingredients, the service is sloppy and they're grumpy. I'll order what I want, and the least they can do is respect the customer's choice or own up to their mistakes with a modicum of business sense instead of being condescending. Their customer service needs a complete overhaul; I won't be back.