L'artisan de Tourcoing

The worst pastries I've ever eaten in my life. My advice: stick to making bread. Leave the pastries alone.

Honestly, I'm extremely disappointed. The baguettes aren't fresh, and the hygiene is really poor… I even saw mice running past the baguettes 😳 It's unacceptable. I definitely don't recommend them.

I came to buy four wonderful things. HORRIBLE! The perfume tastes harsh on the throat and smells like liquid coming out of the middle.

You don't even deserve one star, but whatever!! I'm very disappointed with this bakery… and yet I'd already given them a chance. The saleswoman was doing her job perfectly well; she was serving me normally. And then, the manager comes up and starts asking her in front of everyone, "Have you seen a document? A register? An invoice? A letter? Excuse me, but we're customers, we're waiting." There were people behind me, and the poor woman couldn't even concentrate because he kept interrupting her. It was really awkward and completely unprofessional. And then there's the hygiene… 0. Honestly, 0. I saw little mice hanging around here and there, right next to the till. In a bakery, that's unacceptable. It really gives an impression of filth and neglect; it's a place to avoid. There really need to be inspections because the situation is far from normal. 🤢

I just bought several pastries. Upon entering the bakery, I already noticed the musty smell, but I confirmed it when I tasted each one. I hope I don't get sick, and I even asked if they were made today... I'll never set foot in there again in my life.

The sandwiches were very good, especially the kebab, and the staff were excellent! I highly recommend it.

Excellent quality

I came to get a "salmon sandwich," and the sandwich was smothered in mayonnaise, with a tiny slice of salmon. This is the last time I'll go to this incompetent bakery. Once I came, I got a sandwich, and there was an insect in it, so I returned it. This time I got a salmon sandwich with a tiny slice of salmon and a salad that was practically fighting over each other—horrible!

Good baguettes but the welcome from the very cold saleswomen wasn't very pleasant.

Terrible service this morning, adding to a previous experience. The owner, busy "cooking" on his griddle, didn't even bother to turn around to say hello or tell me I'd be right back. I waited and waited and waited... and I saw him calmly chatting with a gentleman who came in through another entrance. He completely ignored me. Instead of speaking to him, I left the bakery without a word. It's truly insulting. Sorry, but I have a job too. This is the second time, and there won't be a third. Their respect and customer service need serious improvement!

The traditional baguette for only €1 is delicious! The best in town in my opinion. So glad I discovered this place.

I don't understand the negative reviews. It's a very good bakery that keeps getting better. The bread is delicious, as are the pastries and cakes. My son loves the sandwiches they offer, and the quality-price ratio is excellent. Having lived in the neighborhood for a year and a half, I'm happy to have this shop nearby that offers such high-quality products. I wouldn't even consider going anywhere else.

The traditional baguette is wonderful. The pastries are very good. It's a truly passionate baker who kneads his dough. As for the service, it's a mixed bag. Sometimes they're friendly and welcoming, sometimes not...